Got a question? No problem.
Please note that your email will be responded to within 24 hours, Monday through Friday. If you are emailing after support hours you can always try checking in the Pattern Support Group on Facebook.
FAQS
Shipping and return policy
Love Notions primarily produces digital sewing patterns that you can instantly download after purchase. When you purchase digital sewing patterns the downloads will be sent to your email address on file and they will be available for instant download on your account. Because our sewing patterns are digital, no product will be mailed to you. You can either print these files at home using Adobe Acrobat or you can send them off to a large format printer. You can also display them directly onto your fabric with a projector.
Additionally, because of the nature of digital products, no returns or refunds are available. We stand behind our high quality digital pdf sewing patterns and are commited to getting you the support you need as you sew. If you have a question or need customer service for any reason, please email [email protected].
Where is my pattern?
Immediately after purchase you will come to the ‘Order Received’ screen. You will find your download link in the product description. Clicking on the ‘Download: Pattern Name’ will automatically start downloading the pdf pattern to your computer. Usually, you’ll have a ‘Downloads’ folder on your computer where downloaded files end up. You can also access your download files in your ‘My Account’ immediately after purchase. An email confirming your order will also be sent to you but it may take some time to get to you and even may end up in your spam or trash folder depending on how your email provider handles these types of emails.
How do I print my patterns?
All Love Notions pdf patterns are meant to be printed on your home printers. Page three of every pdf sewing pattern includes a layout guide as well as a print chart and instructions on how to print. See this blog post for more help with printing.
Most patterns also come with a large format file that can be sent to a copy shop to be print on 1-3 large sheets of paper. The preferred service provider of Love Notions is PDFPlotting. They offer reasonable pricing and quick turn around. See this blog post for more information on how to use large format files.
How do I use the layers/the layers aren't showing
You must open the print at home pattern directly from Adobe Reader. Do not try to print from the web preview or another PDF viewer. If you are opening directly from Adobe and the layers still aren’t showing up, first be sure you are using the latest Adobe version. If they still aren’t appearing your file may have become corrupt. Delete the pdf pattern from your computer and download it again from your account. 99% of the time that fixes the issue. Please contact me if that does not fix your issue. Note that Adobe does not offer the layers functionality on mobile devices.
If you’re a visual learner, check out this video walking you through how to use the layers function:
www.youtube.com/watch?v=S3C7DzjCH8A&feature=youtu.be&ab_channel=LoveNotionsSewingPatterns%2CLLC
Why do I have to create an account?
It is an extra step when you just really want to sew (we get that!) but it’s better for you in the long run. Having an account means you have access to your pattern purchases all the time and can download your patterns as needed. If you happen to lose your copy, you know you can always get a new one by just logging into your account and re-downloading.
It also means you have immediate access to any pattern updates without having to wait for an email!
I can't log in
If you’ve forgotten your password and you have not received a reset email, check your spam and promotional folders. If you still have not received an email after checking those folders, please use the form on this page to request assistance. We will manually reset your password for you. Please allow 24 hours to respond (M-F), although it is usually faster than that.
Can I make and sell clothing from Love Notions Sewing Patterns?
Yes, absolutely! No credit needed but appreciated.
Can I share or trade this sewing pattern file with my friends?
No, you may not. Digital products such as this pdf pattern are protected by copyright laws. Please refer your friends to where they may purchase their own copy.
